Manufacturing Policy and Guarantee
Manufacturing policy and warranty
At Le petit castor, we are committed to providing you with a smooth and satisfying shopping experience. Here is our manufacturing policy.
1. Updated inventory
Our inventory is regularly updated, which means most of our items are usually in stock and ready to ship immediately.
2. Manufacturing process
If you order an item that is temporarily unavailable, our team immediately starts the manufacturing process. We ensure that each piece is carefully crafted to meet our high quality standards.
3. Guarantee
If the item ordered is not in stock and it is impossible to manufacture it within 4 weeks, we offer you a full refund. This guarantee reflects our commitment to providing you with reliable and transparent service.
* As wood is a natural material, variations are normal and even desirable.
* Measurements may vary by + / - 1/4'' (6.35mm)
For any questions or concerns regarding your order, do not hesitate to contact us at info@lepetitcastor.ca